Download the benefits card on your mobile device and store it in your e-wallet using the StudyWell App. Once you have it, you can show it to the service provider, such as a pharmacy or dentist, so you don't have to pay out of pocket for the service.
When using claim forms, you will be asked to provide details about yourself to be identified and information about the service received, this is most often a receipt, or statement of services rendered from the provider. They will give you this at the end of treatment.
Note: If you enroll in the fall semester, your benefits coverage will start on September 1st and continue until August 31st. For the winter semester, the coverage begins on January 1st and continues until August 31st; however, you can submit claims starting on September 16th. Learn more about your change of coverage period here.
Most providers can directly bill for eligible services. TELUS Health eClaims makes it easy for your healthcare providers (in addition to your pharmacist and dentist) to bill directly for services, and the reimbursement paperwork is taken care of for you.
Get the care you need, and we'll care for the rest!
Note: Service providers can start direct billing on September 16th.
During the change of coverage period (from the week before to the second Friday after), you can update your school's default enrollment by filling out the corresponding form to opt out, enroll dependents, or opt (back) in. If you enroll in the fall semester, your benefits coverage will start on September 1st and continue until August 31st. For the winter semester, the coverage begins on January 1st and continues until August 31st. You can find more information about the change of coverage period here.
Understand your change of coverage period and how it works.
Update your personal and account information, and enable Face ID for two-factor authentication.
Discover how to add supporting documents to your StudyWell account.
