Check remaining balances

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Important: You can access the StudyWell app to use the plan, submit claims and check your coverage. Your benefits coverage for the fall semester starts September 1st, 2024; if you are enrolling in the winter semester, coverage begins January 1st, 2025. You can check your student fee statement to confirm your enrollment.

Web

Some Benefit Balances will show on the Dashboard. These can be customized to your preference by clicking the Customize button located to the top right of the balances automatically displayed on your screen.

Balances can also be viewed under My Benefits which is located in the top left corner of your screen.

  1. Click the type of coverage (e.g. Health, Dental, or Vision.).
  1. A list of services will open. Click on the service you want to check (e.g. Physiotherapist, Massage Therapist etc.).
  2. A description of coverage will appear. This description will include your:
    a. balance remaining
    b. maximums
    c. coverage status
    d. percentage reimbursable

Mobile

Some Benefit Balances will show on the Dashboard. These can be customized to your preference by clicking the Customized button located to the top right of the balances displayed.

Balances can also be viewed under My Benefits which is located in the menu at the bottom of your screen.

  1. Click the type of coverage (e.g. Health, Dental, or Vision.).
  1. A list of services will open. Tap on the service you want to check (e.g. Physiotherapist, Massage Therapist etc.)
  2. A description of coverage will appear. This description will include your:
    a. balance remaining
    b. maximums
    c. coverage status
    d. percentage reimbursable

Mail

More answers

Find the answers you need

Your change of coverage period

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Update your StudyWell account

Update your personal and account information, and enable Face ID for two-factor authentication.

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Add supporting documents

Discover how to add supporting documents to your StudyWell account.

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Find your benefits card

Find your benefits e-card within the StudyWell app.

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